This page outlines the type of information that we collect from you and how we use that information.
Collection of information from minors
Because we do not allow users under eighteen (18) years of age to access this website, communicate with us through this website or purchase services, we do not knowingly collect information from minors.
Cookie Usage
This website uses cookies for tracking and statistical purposes. We also use a 3rd party website traffic analytics program that uses anonymous cookies to display aggregate traffic patterns on this website. Information stored in cookies used by this website or our 3rd party analytics program may include your IP address, the type of web browser you are using and/or the URL of the website that referred you to this website.
Activity Tracking
Users should assume that when they visit any website on the internet, that their surfing activity is being tracked. This website utilizes software that monitors users surfing activity on this website. The information collected may include, but is not limited to: ip address, user agent (type of web browser), the page(s) visited, the time the pages were visited and the referring URL for each web page. Activity tracking for our publicly accessible pages is used for statistics gathering purposes as well as abuse and fraud prevention. We do not make a practice of monitoring any individuals surfing activity for our public pages unless we believe we have reason to do so (potential fraud or abuse).
When a user makes a purchase on this website, we monitor this activity with special software. The information tracked helps us to prevent fraud and abuse as well as gives us information to help improve our services. Activity tracking relating to a purchase on this website will remain in our logs for 9 months.
Collection of personally identifiable information
On occasion we will receive personally identifiable information from our users:
- When a user sends an email to us
- When a user purchases a product from us
- When a user signs up to receive product updates
When contacting us through this website for a general inquiry, a user must share their email address with us. We will only use this email address to respond to the inquiry. Emails sent from users to us via this method are not stored on this server, they are stored at secured offline location and are generally deleted within 6 months.
When a user purchases a product from us we receive and store specific personally identifiable information: first and last name, payment email address and ip address. This information is tied to the payment's transaction ID which we use to issue a users product, retain for statistical purposes and to use in the case of fraud or abuse. First names, last names and payment email addresses are removed from the database after 9 months, but other information, such as transaction IDs and IP addresses are retained indefinitely for fraud prevention.
When a user signs up to receive product updates they must supply their first name and contact email address. This information is used only to send users updates to the program as well as occasional promotional emails. Users may, at any time, "unsubscribe" from the update list which immediately removes their information from the database.
Questions about our privacy policy
If you have any questions about this privacy policy - feel free to let us know